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Snellville

ocs_pfeil Field Service Technician 


Our Service Center currently has one job opening for a Field Service Technician based out of our national corporate office in Snellville, GA.

Responsibilities:

  • Responsible for providing technical phone support to customers of installed systems
  • Will diagnose, troubleshoot, repair and debug electro/mechanical equipment, and computer systems. Candidate should be capable of reading electrical schematics
  • Report design, reliability and maintenance problems or bugs to technical support
  • Work on complex problems where analysis of data requires an evaluation of identifiable factors
  • Exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criterion for obtaining results
  • Work with customer technicians who may, in some cases, respond for first line maintenance items
  • Assume responsibility for continued customer satisfaction, and coordinate all activities with the customer
  • Report activities, maintain local spare parts inventory, recording travel expenses and time card, submit Request for Engineering Action (REA), and implement Field Service

Qualifications:

  • A minimum of 5 years experience as a field service engineer in electro/mechanical equipment or related equipment with IPC interface such as the packaging industry. Knowledge of IPC serial and Ethernet communication, I/O Interface, Ability to read electrical schematics
  • Must be able to work in extreme environments and lift heavy objects
  • Good customer skills and the ability to work under pressure are required
  • Must be self-starter, work well without supervision, and accept responsibility
  • Requires both domestic and some international travel
  • You must be 18 years or older
  • You must be willing to submit to a background investigation as part of the selection process
  • You must have unrestricted authorization to work in the United States
  • You must be willing to work out of an office in Atlanta, GA
  • Travel extensively

Benefits:

  • Intensive training on the product and the related technology
  • State of the art tools and equipment
  • Attractive base salary with car allowance
  • Eligible for participation in simple IRA plan after 1 year
  • Eligible for comprehensive health insurance
  • Stimulating and creative work environment

 

Please send a significant resume outlining your education, work experience and salery history to the following address: 

OCS Checkweighers, Inc.
Attention of the Management
2350 Hewatt Road
Snellville, GA 30039
USA

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